Aliments Artesans
Montserrat Rull

Terms and Conditions


Corporate name: Aliments Artesans Montserrat Rull.

Registered office: Carrer Hospital, 5
43365 Alforja (Tarragona)

N.I.F.: 39896962N

1. - Safety and Confidentiality.
Aliments Artesans Montserrat Rull guarantee you a safe purchase. One of our highest worries, is offer you a safe service and to safeguard the confidentiality of the data that you trust us.
So, to protect all the information that you have deposited in the website, we use the technology of encrypted SSL. Aliments Artesans Montserrat Rull valores the trust which you have placed in us. So, ensuring the confidentiality of your data is the our biggest commitment . Ideas, suggestions or any information that you decide to share with us, it will be only used to provide a better service to you. We guarantee you that we never share your data with any organization or company.
At the moment you wish making a purchase in Aliments Artesans Montserrat Rull, it will be necessary that you facilite your personal data to process the orders,as well as, if you want, receive promptly the commercial offers about products and services which can be from your interest. The data that you give us will be incorporated into an automated file and they will become part of the customer database from Aliments Artesans Montserrat Rull, that ensures security and confidentiality of the received data.

2. - Security Assurance.
In accordance with the provisions in the Data Protection LAW 15/99 in December 13th, customers of the Aliments Artesans Montserrat Rull, are be able at any time, exercise their rights of access, rectification,cancellation and opposition by writing to the following email address or with certified letter to the address of Aliments Artesans Montserrat Rull.

3. - Terms of purchase.
Purchases made in Aliments Montserrat Rull are subject at the general conditions of purchase contained in the page at the moment of to give the relevant purchase order. The formalization of an order implies full acceptance of these. These conditions of purchase have been exposed in due time,in accordance with the current legislation.

4. - Product delivery.
It is the desire of Aliments Montserrat rull be able to deliver all our products to customers around the world, but actually we restrict sales in the Peninsula and Balears islands.

Delivery time:
From 2-3 days: Catalunya, Andorra, Castelló, Huesca, Teruel.
From 4-5 days: The rest of the Peninsula and Balears islends.
If because of a problem ,the sending of your purchase could be delayed more than the limits specified above, we will contact you by phone or email and we would give you a new delivery date ( if you don’t agree, you can cancel the order without any type of commitment).

5. - Payment modes:
Bank transfer or diposit:
With this formula, you make the payment in advance well transferring the order amount from your bank or income doing pick up at our institution. Note that orders are saved 6 bisiness days pending payment starting the day after ordering ( please note if you are going to make the transfer by an entity different than ours, must count two or three days we will have the deposit account ). After these six days the order will be automatically removed.

6. - Returns
Aliments Artesans Montserrat Rull accept all returns that are made within the period of six days of receiving the item and if the product is in good condition, we don’t change or pay any product handled by the costumer and, in this case, you will lose all the warranty.
Once received the product in our stores, Aliments Artesans Montserrat Rull will proceed to the prior verification of its status before to the refund of the amount.
Returns must be sent via courier or transport agency freight prepaid otherwise it will be returned.
If the costumer receives a product in poor condition, you can return it to Aliments Artesans Montserrat Rull and it will return you the full amount ( product and shipping ) or it will replace the convicted product , according to your preferences. In any case , the responsibility of Aliments Artesans of Montserrat Rull will be limited to the chosen replacement. These returns will must be sent via courier or transport agency freight prepaid.

7. - Applicable Law.
Purchases made on Aliments Artesans Montserrat Rull are subject to the current Spanish regulations and other related legislation, meaning the purchases are made in the fiscal domicile of Aliments Artesans Montserrat Rull. As for any difference or dispute that may arise regarding the implementation or interpretation of the purchase agreement reached, or any of its terms, the parties will submit to the Courts of Reus (Tarragona).

The content of this page is subject to change and modification. Therefore should be revised regularly.